EMS Supervisor
EMS Supervisor provides entry-level, mid-level, senior, and prospective EMS supervisors with a managerial leadership reference guide offering a roadmap to dealing with common challenges faced by those in leadership roles.After studying this chapter, you should be able to: Explain the importance of quality customer service. ... Good customer service is no longer enough; your organization must exceed customer expectations. ... External customers are the traditional customers to whom your organization provides goods and services; they are outside of the organization, meaning that they do not work for your organization.
| Title | : | EMS Supervisor |
| Author | : | Orlando Dominguez |
| Publisher | : | Jones & Bartlett Publishers - 2015-05-20 |
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