User Educaton Guidlines for Mobile Terminals and E-services
In many cases, users return their product reporting it as faulty while the customer- care staff cannot identify any problems ... from the product- development activities ; ac User-education being provided exclusively by means of a paper-based manual, ... 2. The. approach. chosen. for. EG. 202. 417. [1]. 2.1 User education during the product life cycle User education plays ... for information about the product/service differ, requiring from the manufacturer/service provider a different approach toanbsp;...
| Title | : | User Educaton Guidlines for Mobile Terminals and E-services |
| Author | : | |
| Publisher | : | Information Gatekeepers Inc - |
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